Heath Ceramics - Los Angeles, California

matt gates

I bought back a mug I had bought on Saturday as the handle snapped off, and it was clearly a processing fault.
The shop assistant tried to make out I had accidentally ‘banged it’ which I hadn’t and then tried to say I wasn’t washing it correctly? It’s a mug - you need to wash it!
There was no sign I had chipped or smashed the mug and I’m not so cheap I feel the need to break an item and then drive across town to swap it out. I returned it because the item was faulty.
She wouldn’t swap it out until I put my foot down and said I felt a $46 mug should last longer than 3 months. She begrudgingly went to her manager who agreed to swap it out but she was clearly ‘put out’. She passive aggressively wrapped the mug in paper and thrust it at me without a word?
Sorry, is it your company profit being affected? No. How about this ‘ I’m sorry you had to experience and bring the item back. Please accept this replacement and Happy Holidays’.
I get this is a high end ceramics shop but please, reign in the attitude and become a customer service focused business and treat your customers with more respect and courtesy.
I’ve had more polite and respectful service at TJ Max….

えりりmama

色合いが絶妙に可愛いお皿たち♡
ディスプレイが見やすくてワクワクする空間。

お皿以外にもフラワーベースや、キッチン用品など沢山ありました！

全ての陶器が、オーブン、電子レンジ、食器洗い機に対応しているのも嬉しい点◎

Max M

Who doesn't like high-end ceramics and home items? Even if you aren't looking for anything it's great to browse and look at all the amazing items. They have a design center area where you can try table settings ideas out. Lots of unique items, staff very friendly. For Covid, everyone must use the hand sanitizer on entry. Street parking, no lot.

Mandy Back

일하시는 분 너무 친절하시고 세라믹 너무 이뻐서 혹시 클라스있는지 물어봤는데... 클라스는없지만 스튜디오 있다고 하셨어요. 색감 너무 이쁘고 기분 좋은곳 추천입니다.

John Webber

I love Heath Ceramics. They create beautiful and durable plates and bowls that I use every day. I’ve been slowly adding to my collection as the pieces are a bit pricey (but worth it). The shop in LA is night and airy, and allows you to pick out the style that best fits your design aesthetic. If you order online for shipping, they pack everything exceptionally well. Definitely recommend!

Mike Elam

Huge variation in tile length, width, plus banana-shaping (when they should be rectangular) makes tiling with Heath tiles a real challenge. They all have to be individually sorted after you’ve received them.
Disinterest from Heath when issues raised.

Carlos Ramos

I've always enjoyed Heath Ceramics to just dream that one day I can purchase pieces from this carefully curated California home design store. I have yet to venture to their SF/Bay Area location. I enjoy my visit here at Heath on Beverly

J G

One of the most beautiful stores in all of Los Angeles.